The Impact on Business 
All Businesses have been affected by the development of ICT.
Produce slides with the following titles, explaining how each has affected the business and its customers.Consider whether the business will benefit (lower costs or more sales) or be disadvantaged (lose sales to other businesses, maybe from abroad). Consider how customers may benefit (more choice, lower prices)
- Customers buying from home - online shopping and banking
- Comparing products and services such as travel, financial products online
- Technical services -, customised databases, security
- Call centres and customer enquiriesAdvertising and marketing
How to...