Dalglish Distribution 
Dalglish distribution is based in Glasgow. They operate a fleet of 30 lorries and deliver goods throughout Britain and Europe. They are behind the times when it comes to new technologies and their new Managing Director, James Case, wants them to move into the 21st century. James is interested in finding out about the following;
- How can the internet help to improve communications with suppliers and customers?
- How can mobile communications improve communications with the drivers?
- How can PDAs with touch screen technology make life easier for drivers and customers?
- How can new technologies, such as DVD allow data to be stored more effectively?
You need to write a report to James to answer these questions. Your assignment is in 3 parts...